Canadian Terms of Service
For Consumers in Canada
WHO YOU ARE DEALING WITH FOR REAL ESTATE BENEFITS
When you visit this website, create an account, or use any service available through this platform, you are dealing with Canadian Benefits Nexus Inc. — a technology and real estate services company incorporated under the laws of Quebec, Canada.
Canadian Benefits Nexus Inc. is the company that owns, operates, and is fully responsible for this website and everything on it. This is the company you have a relationship with as a consumer in Canada. This is the company whose terms you are agreeing to when you use this platform. This is the company you contact when you have a question, a concern, or a complaint about your experience on this website.
We want every consumer in Canada who visits this website to know exactly who they are dealing with from the moment they arrive. There should be no confusion about which company owns this platform, which company is responsible for your experience on it, and which company you are entering into an agreement with when you use it. That company is Canadian Benefits Nexus Inc.
Our Legal Identity
Company Name: Canadian Benefits Nexus Inc.
Entity Type: Technology Platform Operator and Real Estate Services Intermediary
Incorporated In: Quebec, Canada
Operating Under: The laws of Quebec and applicable federal laws of Canada
All Inquiries: support@nexus.realestate
What Canadian Benefits Nexus Inc. Does
Canadian Benefits Nexus Inc. built and operates this website for one purpose — to serve consumers in Canada who are looking for real estate services, agent connections, and buyer and seller rebate benefits. When you use this website, Canadian Benefits Nexus Inc. is the company delivering your platform experience, managing your account, connecting you with partner organizations, providing you with technology tools, and supporting you throughout your real estate journey.
Canadian Benefits Nexus Inc. is not a licensed real estate brokerage. It does not represent you as a buyer or seller, does not negotiate real estate contracts on your behalf, and does not collect real estate commissions. The real estate brokerage services available through this platform are provided by Nexus Real Estate, a licensed real estate brokerage located in Washington, D.C., United States, which is an affiliated but legally distinct company. You will receive a separate disclosure explaining that relationship before any brokerage services are provided to you.
What This Means for You as a Consumer in Canada
As a consumer in Canada using this website, you are in a direct relationship with Canadian Benefits Nexus Inc. These Terms of Service are the agreement between you and Canadian Benefits Nexus Inc. Any questions about this website, your account, your data, your partner benefits, or your platform experience should be directed to Canadian Benefits Nexus Inc. at support@nexus.realestate
When you reach the point of engaging real estate brokerage services — such as being connected with a local agent or participating in the buyer or seller rebate program — you will be introduced to Nexus Real Estate, the affiliated licensed brokerage. At that point, you will receive a full Affiliated Business Arrangement disclosure explaining the relationship between Canadian Benefits Nexus Inc. and Nexus Real Estate, and you will enter into a separate brokerage relationship with Nexus Real Estate. That brokerage relationship is separate from your relationship with Canadian Benefits Nexus Inc. and is governed by its own disclosures and agreements.
Until that point, everything you experience on this website — every page you visit, every tool you use, every form you fill out, every message you receive — is the product of Canadian Benefits Nexus Inc., the company you are dealing with on this website.
These Terms of Service apply to consumers in Canada accessing this website. By using this website, you confirm that you are dealing with Canadian Benefits Nexus Inc., incorporated under the laws of Quebec, Canada, and that you agree to be bound by these Terms.
ADDITIONAL TERMS & POLICIES THAT APPLY TO YOU
In addition to these Terms of Service, your use of the Canadian Benefits Nexus platform is subject to the additional terms, policies, and agreements maintained by the broader Nexus organization at the Nexus Terms & Policy Center, accessible at nexus.realestate/terms-policy-center. As a consumer in Canada using this website, you are dealing with Canadian Benefits Nexus Inc., and these additional policies form part of the overall framework that governs your relationship with Canadian Benefits Nexus Inc. and the Nexus group of companies.
Together, these Terms of Service and the additional policies listed below define our relationship with you and our mutual expectations while you use this platform and its services. Where any conflict exists between these Canadian Terms of Service and any additional policy listed below, these Canadian Terms of Service will take precedence for consumers in Canada to the extent necessary to comply with applicable Canadian federal and provincial law.
All additional terms and policies are available at: nexus.realestate/terms-policy-center
Platform Terms & Policies
Messaging Terms & Conditions — Outlines the rules and guidelines for using messaging services on the platform, including acceptable use, privacy expectations, and potential consequences for misuse.
Legal Disclosures — Provides important legal information that the platform is required to disclose to users, including regulatory, compliance, and legal obligations.
Payment Protection — Explains the platform's policies and procedures for protecting payments, including how disputes, refunds, and chargebacks are handled.
Member Agreement — The main contract between the platform and its users, detailing user responsibilities, platform services, dispute resolution, and general terms of service.
UK Member Agreement — A version of the Member Agreement specifically tailored to comply with UK laws and regulations.
Member Agreement EU — Similar to the UK Member Agreement but designed to meet the legal requirements of the European Union.
Trademark and Copyright Policy — Defines how the platform handles trademarks and copyrighted materials, including guidelines for proper use and what to do in case of infringement.
Third-Party Intellectual Property Infringement — Details the process for reporting and handling claims of intellectual property infringement by third parties on the platform.
Using Nexus IP & Licenses — Explains how users can legally use the platform's intellectual property, including logos, trademarks, and licensed content.
User Requests — Covers how the platform manages user requests, including data access, account changes, and other service-related inquiries.
DMCA Copyright Policy — Specifies the platform's compliance with the Digital Millennium Copyright Act (DMCA), including how to report and respond to copyright infringement claims.
User-Generated Content Terms of Use — Outlines the rules and responsibilities for users who create and share content on the platform, including ownership, rights, and content restrictions.
Community Guidelines — Establishes the general standards of behavior expected from users, covering respect, safety, and content moderation policies.
Branded Content Policies — Specifies the rules for creating and sharing branded or sponsored content, ensuring transparency and compliance with advertising regulations.
Community Feedback — Details how users can provide feedback on platform policies, features, or experiences, and how the platform handles such feedback.
Content Monetization Policies — Explains the requirements and restrictions for earning revenue from content, including eligibility, content guidelines, and payout rules.
Audience Network — Describes the policies for third-party apps and websites that participate in the platform's ad network, including ad placements and revenue sharing.
Partner Monetization Policies — Defines the eligibility criteria and guidelines for content creators, publishers, and partners who wish to monetize their presence on the platform.
Community Payments Terms — Covers payment-related transactions within the community, including donations, purchases, and peer-to-peer payments.
Artificial Intelligence Terms — Governs the use of AI-powered tools on the platform, including user rights, ethical guidelines, and transparency requirements.
Profile Terms — Outlines the rules for creating and maintaining user profiles, including identity verification, impersonation policies, and data use.
Live Policies — Sets guidelines for live streaming content, including prohibited content, real-time moderation, and safety measures.
Music Policy — Explains how users can use music on the platform, covering licensing, copyright restrictions, and monetization rules.
Job Policy — Defines the rules for job postings and recruitment-related activities, ensuring fair hiring practices and compliance with employment laws.
Community Spaces Policy — Governs the use of group spaces, forums, and communities on the platform, including content moderation and member interactions.
Preventing Unlawful Conduct and Maintaining Community Welfare — Details measures taken to prevent illegal activities and promote a safe online environment.
Dangerous Organizations and Individuals — Specifies the platform's stance on banning or restricting content related to terrorist organizations, hate groups, and individuals promoting violence.
Fraud, Scams, and Deceptive Practices — Establishes rules to prevent fraudulent activities, such as phishing, scams, and financial deception.
Restricted Goods and Services — Lists items and services that cannot be sold or promoted on the platform, such as weapons, illegal substances, and regulated goods.
Violence and Incitement Policy — Prohibits content that encourages or glorifies violence, threats, or incitement to harm others.
Adult Sexual Exploitation Policy — Addresses the prohibition of content related to sexual exploitation, including non-consensual content, human trafficking, and abuse.
Privacy & Data Policies
Privacy Policy — Explains how the platform collects, uses, stores, and shares user data, as well as users' rights regarding their personal information.
Privacy Violations — Defines what constitutes a privacy violation, how users can report privacy concerns, and what actions the platform takes to address breaches.
Cookie Policy — Describes how cookies and similar tracking technologies are used to collect data, improve user experience, and serve personalized content and ads.
Consumer Health Privacy — Details how health-related data is handled, including protections for sensitive health information and compliance with privacy laws.
California Privacy Notice — A specific privacy notice for users in California, outlining their rights under the California Consumer Privacy Act (CCPA) and how they can manage their personal data.
Cybersecurity — Covers measures the platform takes to protect user data and accounts from cyber threats, as well as best practices for users to safeguard their information.
Real Estate Terms & Policies
Real Estate Agent ICA (Independent Contractor Agreement) — Outlines the terms for real estate agents working as independent contractors, including commission structures, responsibilities, and legal obligations.
Do Not Contact Policy — Defines the platform's policies regarding unwanted communications, ensuring compliance with regulations related to telemarketing and privacy.
Real Estate Referral Terms — Specifies the rules and conditions for real estate referrals, including eligibility, commissions, and compliance with fair housing laws.
Business Terms & Policies
Developer Policies — Establishes guidelines for developers building apps or integrations with the platform, covering data access, API usage, and compliance requirements.
Advertising Standards — Sets rules for advertising content, ensuring compliance with ethical and legal standards, including transparency and consumer protection.
Self-Regulatory Advertising Requirements — Outlines industry self-regulation standards for advertising, ensuring adherence to best practices in digital advertising.
Commerce Policy — Defines what can and cannot be bought, sold, or promoted on the platform, including prohibited items and transaction rules.
Developer Payment Terms — Details payment-related terms for developers using the platform's monetization or payment systems, including revenue sharing and transaction fees.
Commercial Terms — Covers the legal agreements for businesses using the platform's services, including payment terms, liability, and dispute resolution.
UK Commercial Terms — A version of the Commercial Terms tailored for businesses operating in the UK, ensuring compliance with UK-specific regulations.
EU Commercial Terms — Similar to the UK version but designed to comply with European Union business regulations.
Affiliate Program — Explains how users can participate in the platform's affiliate program, including eligibility, commission structures, and promotional guidelines.
Government & Agency Terms
Political Engagement — Outlines the platform's policies regarding political activities, including advertising, political content, and civic engagement guidelines.
Federal Government Agency Terms — Establishes specific terms for U.S. federal government agencies using the platform, including data security, compliance, and content governance.
Public Agency Community Guidelines — Defines the standards and best practices for public agencies using the platform to engage with communities while maintaining transparency and trust.
United States Agency Terms — Covers the legal and operational requirements for U.S. government agencies using the platform, ensuring adherence to applicable laws and regulations.
International Agency Terms — Similar to the U.S. Agency Terms but tailored for international government agencies, addressing compliance with global laws and platform rules.
Law Enforcement Support — Details how the platform interacts with law enforcement agencies, including data requests, legal compliance, and user privacy protections.
A Note for Consumers in Canada
All of the above policies are maintained by the broader Nexus organization and apply to your use of this platform through Canadian Benefits Nexus Inc. As a consumer in Canada, you retain all rights afforded to you under applicable Canadian federal and provincial law regardless of the jurisdiction referenced in any of the above policies. Where any policy references U.S. law, California law, EU law, or UK law, Canadian consumers are entitled to the equivalent or greater protections available under Canadian law, including PIPEDA, Quebec Law 25, and applicable provincial consumer protection legislation.
For questions about how any of these policies apply to you as a consumer in Canada, please contact Canadian Benefits Nexus Inc. directly at support@nexus.realestate before proceeding.
All policies are available in full at: nexus.realestate/terms-policy-center